Frequently Asked Questions
Everything you need to know about your seasonal beauty deliveries.
How often will I receive a Walmart Beauty Box?
The Walmart Beauty Box is a seasonal subscription, meaning you will receive a curated selection of products four times a year: Spring, Summer, Fall, and Winter.
What is the cost of the subscription?
The box itself is free, but we charge a flat $6.98 shipping and handling fee plus applicable taxes for each seasonal delivery.
Can I return the items in my Beauty Box?
Because the Beauty Box is a promotional subscription service, individual items or the entire box cannot be returned for a refund or exchange.
How do I update my shipping or payment information?
You can manage your subscription by logging into your account on our website. From there, you can update your shipping address and payment method before the next seasonal billing cycle.
When will my box be shipped?
Boxes typically ship within 4 to 8 weeks after your initial sign-up or the start of the new season. You will receive a tracking email once your box is on its way.
How do I cancel my subscription?
You can cancel your subscription at any time through your account dashboard. Please ensure you cancel before the next seasonal billing date to avoid being charged for the upcoming box.